Privacy Policy

This Privacy Policy explains how BABYGO® (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://babygo.uk (the “Site”).

Information We Collect

Device Information

When you visit our Site, certain basic information is automatically collected by our servers. This includes:

  • Your web browser and device type
  • IP address and general location (time zone)
  • Pages you visit and how you interact with the Site

We may also use cookies and similar technologies (pixels, tags) to understand site performance and improve your experience.

Order Information

  • Your name
  • Billing and shipping address
  • Payment information (credit/debit card, PayPal, or other accepted payment types)
  • Email address
  • Phone Number

How We Use Your Information

We use your information to:

  • Process and fulfil orders (including payments, shipping, and confirmations)
  • Communicate with you about your order or support requests
  • Detect and prevent fraud or security issues
  • Improve our Site and personalise your shopping experience
  • Show you relevant offers and promotions (if you’ve consented to receive marketing)

Sharing Your Information

We share your information only as necessary to provide our services:

  • Shopify powers our online store. Their privacy policy: Shopify Privacy
  • Google Analytics helps us understand how visitors use the Site. Learn more: Google Privacy

We may also disclose information where required by law or to protect our rights.

Cookies & Tracking

  • Essential cookies: Required for the Site to function (e.g., checkout, cart).
  • Analytics cookies: Help us improve the Site.
  • Advertising cookies: Used to show relevant promotions.

You can manage or disable cookies at any time in your browser settings. For more detail, visit: All About Cookies.

Data Retention

We retain order information for our records unless and until you ask us to delete it.

Minors

Our Site is not intended for individuals under 16 years of age.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will always be posted on this page.

Contact Us

If you have any questions or concerns, please contact us: